PRIVACY POLICY

Semzie — a service from Chadwick Systems LTD

Company details:
Chadwick Systems LTD
Company registration number: HE442421
Address: 10 Nikolaou Nikolaidis, Pittakeio Megaro, Floor 3, Flat/Office 305, 8010, Paphos, Cyprus
Website: https://www.semzie.com

1. WHO WE ARE

Semzie provides digital marketing services, including social media marketing, search engine optimization (SEO), paid advertising, funnel optimization, advanced analytics, and content marketing.We are the data controller of personal data collected through our Website and in connection with our services, unless otherwise stated.

2. DATA WE COLLECT

We may collect the following categories of personal data:

a)  Information you provide directly

• Name
• Email address
• Company name
• Budget information or project details you share
• Message content submitted through our contact forms
• Any other information you voluntarily send us by email or other channels

b) Information collected automatically

• IP address
• Browser type and version
• Device type
• Pages visited, time spent, and referring URLs
• Approximate location derived from IP address
• Cookies and similar tracking technologies (see Section 7)

c) Information from third parties

• Analytics providers
• Advertising platforms (for example Google Ads), where relevant to campaigns we run
• Payment or billing providers, if used for service payments

3. HOW WE USE YOUR DATA

We use personal data to:

• Respond to enquiries and provide requested information
• Deliver and manage our marketing services
• Improve our Website, content, and user experience
• Measure Website performance and campaign effectiveness
• Send service-related communications
• Send marketing communications where permitted by law and, where required, with your consent
• Comply with legal, accounting, and regulatory obligations
• Protect our rights, prevent fraud, and secure our systems

4. LEGAL BASES FOR PROCESSING (GDPR / CYPRUS LAW)

Where the EU General Data Protection Regulation (GDPR) applies, we process personal data on one or more of these bases:

• Contract: processing needed to take steps at your request or perform a contract with you
• Legitimate interests: for example improving our Website, responding to business enquiries, and securing our services, provided those interests are not overridden by your rights
• Consent: where required (for example certain cookies or marketing emails)
• Legal obligation: where we must process data to comply with law

5. SHARING YOUR DATA

We do not sell your personal data.

We may share data with:

• Service providers who help us operate our Website and business (hosting, analytics, email, CRM, advertising tools)
• Professional advisers (legal, accounting)
• Authorities where required by law
• Business successors in the event of a merger, acquisition, or asset sale

Where we use processors, we require appropriate safeguards for the protection of personal data.

6. INTERNATIONAL TRANSFERS

Your data may be processed outside Cyprus or the European Economic Area (EEA), including by tool providers we use. Where required, we use appropriate transfer safeguards such as Standard Contractual Clauses or other lawful mechanisms.

7. COOKIES AND TRACKING

Our Website may use cookies and similar technologies to:

• Enable basic site functionality
• Understand how visitors use the site
• Support marketing and advertising measurement

You can control cookies through your browser settings. Blocking some cookies may affect Website functionality. If we use non-essential cookies that require consent under applicable law, we will request consent where required.

8. DATA RETENTION

We keep personal data only as long as needed for the purposes described in this Policy, including:

• Enquiry and project records for as long as needed to manage the relationship and related claims
• Legal, tax, and accounting retention periods
• Analytics data according to our tools' retention settings or our internal schedules

When data is no longer needed, we delete or anonymise it where practicable.

9. YOUR RIGHTS

Depending on applicable law (including GDPR), you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data in certain circumstances
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

In Cyprus, the supervisory authority is the Office of the Commissioner for Personal Data Protection (https://www.dataprotection.gov.cy). To exercise your rights, contact us using the details below.

10. SECURITY

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure.

11. CHILDREN

Our Website and services are directed to businesses and adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us personal data, please contact us and we will take appropriate steps.

12. THIRD-PARTY LINKS

Our Website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the Website after changes means you acknowledge the updated Policy.

14. CONTACT US

For privacy-related questions or requests:
Chadwick Systems LTD (Semzie)
10 Nikolaou Nikolaidis, Pittakeio Megaro, Floor 3, Flat/Office 305, 8010, Paphos, Cyprus
Website: https://www.semzie.com/contact

DISCLAIMER

This document is a general template for informational purposes and does not constitute legal advice. You should have it reviewed by a qualified lawyer familiar with Cyprus and EU law before relying on it.